Our primary goal is to satisfy our customers as much as possible. While we want you to keep the products you purchase, we offer the option to return them.

You have the right to return your purchase within 14 days of receiving it, provided it is unused, in its original packaging, and undamaged. If the product is damaged due to negligence, you will lose your right to return it.

If you return the product, we will refund your payment to your bank account as soon as possible, or within 30 days of receiving the product. You must pay the shipping costs yourself when returning the product, unless the product is defective in manufacturing or damaged during shipping. In this case, we will bear all shipping costs.

If the order is not picked up by the shipping company and prepaid by the customer and is returned to our warehouse by the shipping company, the amount paid will be refunded after deducting the shipping costs (49 SEK shipping costs and 79 SEK return costs).

Please contact us immediately if you encounter any product defects due to shipping or manufacturing, and we will correct the error as quickly as possible.

To initiate a return, please contact us by email at booksendebad@gmail.com. You must provide the order number, or via WhatsApp at 0700958535. We will contact you as soon as possible to initiate the return process.